FAQs

Arrive promptly at the start time

We have around 15 minutes of pre-adventure prep – waivers, game-rules, adventure briefings and we want you to experience Escape Hunt without any rush.

We can lock away your valuables

Got bags, phones or laptops? We’ve got somewhere for you to store them.

What happens on the Hunt, stays on the Hunt

We humbly beg you not to share the secrets of your escape. Oh, and no pictures please!

General

What are your opening times?

How much does it cost?

What is the best group size?

Is there an age limit?

I want to change my booking? Is there a charge?

Can I add an extra person to the booking?

Can I get a refund if someone doesn’t turn up?

Do you serve drinks?

Is there a dress code? Do I need to bring anything?

What discounts do you offer?

Escape Room Games

What exactly is an Escape Hunt?

How long does each escape room last?

Am I safe in the room?

Which escape room should I play?

City Hunt Games

What is a City Hunt game?

How long does a City Hunt game last?

Is the game weather dependent?

Letterbox Games

What is a Letterbox game?

How long will my order take to be delivered?

Do I need anything to play A Curious Tea Party?

Print and Play Games

What do I need to play a Print & Play game?

How many people do I need to play the Print & Play games?

How long do the Print & Play games last?

Digital Games

What do I need to play a Digital Game?

How many people do I need to play the Digital Games?

What happens if I can’t solve the games?

How long do the Digital Games last?

Accessibility and Special Requirements

Are your games wheelchair accessible?

Additional needs and access requirements

Can I play if I’m pregnant?

Can I play if I’m claustrophobic?

Can I play if I have a medical condition such as epilepsy?

Gifting

Can I purchase gift vouchers?

How long do your gift vouchers last?

How much do your gift vouchers cost?

What is the difference between a Download, Print & Play Gift Voucher vs a Standard Experiences gift voucher?